Case Studies

Work

Selected systems deployed across ticketing, production operations, healthcare and internal business platforms.

Each engagement is built as infrastructure: operational visibility, automation layers and intelligence embedded in real workflows.

Ticketing · Audience Intelligence · Automation

IaBilet — Audience, discovery and operational automation for ticketing

Problem

High-volume ticketing operations require accurate audience segmentation, reliable newsletter workflows, event discovery logic and internal automation across multiple systems.

System built

ARX contributed to systems for audience intelligence, newsletter segmentation, event discovery, membership perks, internal automation and operational workflows designed for sustained ticketing volume.

Outcome

Stronger targeting, better operational control and infrastructure capable of supporting complex ticketing workflows.

Capabilities
  • Audience intelligence
  • Newsletter infrastructure
  • Event discovery systems
  • Membership integrations
  • Operational automation
  • Data pipelines
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Industrial Production · ERP

AFT — Operational ERP for production visibility

Problem

Production environments need visibility into work time, machine costs, internal processes and operational performance.

System built

ARX designed software for timesheet management, machine cost visibility and production workflows, mapped around how the factory actually operates.

Outcome

Clearer insight into production operations, internal cost structures and day-to-day execution.

Capabilities
  • Operational ERP
  • Timesheet orchestration
  • Cost tracking
  • Production dashboards
  • Operational reporting
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Healthcare · CRM · Automation

Healthcare — Patient flow and clinic operations

Problem

Clinics often lose visibility across leads, appointments, patient communication and internal follow-up workflows.

System built

ARX designs patient-flow systems, CRM workflows, automation layers and reporting infrastructure for healthcare businesses that need controlled growth.

Outcome

More controlled patient acquisition, clearer workflows and better operational visibility.

Capabilities
  • Patient CRM
  • Lead management
  • Booking flows
  • Patient communication
  • Reporting
  • Automation
Architecture

Architecture, security and observability details are reviewed with stakeholders during delivery. Technology choices stay context-driven, not trophy stacks.

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